❓ Frequently Asked Questions
Q1: What is the cycle life of your LiFePO4 batteries?
A: Our batteries are designed for high durability, offering over 8000+ cycles for long-term industrial and residential use.
Q2: What specific applications are these batteries suitable for?
A: These batteries are ideal for electric forklifts, golf carts, home appliances, and various commercial or industrial energy storage systems.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, OEM and ODM services are fully accepted. We can customize the battery capacity, voltage, and dimensions to fit your specific requirements.
Q4: What is the standard lead time for delivery?
A: Standard orders typically take 7-15 business days after confirmation. Custom or bulk orders may require additional time depending on specifications.
Q5: What certifications do your products hold?
A: Our products meet international quality and safety standards, including CE, RoHS, UN38.3, and MSDS.
Q6: What kind of warranty and technical support do you provide?
A: We offer a 3-5 year warranty on our energy storage batteries. Technical support is available with a 24-hour response time for any operational queries.